Index

Product Overview

• What is Index?
• What kind of test is Index?
• What is biological age and cumulative rate of aging?
• How is biological age and cumulative rate of aging measured?
• Is Index FDA approved?

Registration

• How do I register my sample?
• What should I do if I sent my sample to the lab before registering it?
• What should I do if I lost/destroyed/discarded my kit?
• What should I do if I'm having registration trouble?

Using the Kit

• Who can use Index?
• Is physician authorization required to purchase Index?
• Is Index covered by insurance?
• Does the kit expire?
• Tips for providing your sample
• Where is my sample sent?

Index Sample Status

• Has my sample reached the lab? When will my test results be ready?
• How can I see the status of my sample?
• Why do some samples fail?
• What does Elysium do with my saliva sample after the test?

Viewing Results

• Where can I track the status of my sample?
• How long will it take to get results?
• How/where can I view my results?

Privacy

• How is my personal information protected?
• Will the information I provide be shared with third parties?