Article One

Elysium Health Buy Basis About Basis Contact Account

Visit Elysium Health

LIVE CHAT: CLOSED

LIVE CHAT: OPEN

More ➝

Send

Choose a topic

We think this will help:

Contact Squarespace Help

Still need to contact us?

Real-time conversation and immediate answers.

Live Chat

Monday to Friday
4am to 8pm Eastern Time

Send us a message and read our answer when it’s convenient for you.

24 hours a day
7 days a week

Log into Squarespace

Regresar

Esta guía no está disponible en español. Serás dirigido a la versión en inglés en 5 segundos.

Follow @SquarespaceHelp on Twitter

Watch Video

Por favor, ten en cuenta que este departamento solo ofrece soporte en inglés

Continue as Guest

Recover Account

BOOK NOW

Schedule an appointment to speak to one of our Onboarding Specialists.

We currently offer live chat support in English only.

To start a live chat, please temporarily change your site's language to English by following these steps.

EMAIL SUPPORT IN SPANISH

CHAT IN ENGLISH

Squarespace 5 Help

For questions about the legacy Squarespace 5 platform, please visit its Help Center:

Back

Regain access to your account

If you’ve tried to recover your Squarespace account and still can’t access it, we’re here to help. Please enter as much information as you can, but if you’re not sure about specific details, provide your best guess.

Before you begin:

• Did you already try to recover your account through the login page? We’ll ask you to try that first if you haven’t yet.

• For your security, we’ll only provide account details to the account holder.

• For help recovering a (Google) G Suite account, contact us here.

Email address where we can contact you.

What situation led to the trouble accessing your account?

URLs of any websites connected to the account. Enter as many domains as possible.

Request a Refund

Hear back in 2 business days.

Note: While our most popular guides have been translated into Spanish, some guides are only available in English.

How long will it take for my order to arrive?

Your order will take approximately 5-7 business days to arrive if you’ve selected our free Standard Shipping option during checkout. Express Shipping is expedited by FedEx. With express shipping, your order will arrive the following business day if the order is placed before 2:00pm EST.